DigitalSuggest respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through the DigitalSuggest website, how we use it, when it may be shared, and the choices available to you.
By using this website or submitting information through our contact form, you acknowledge the practices described in this Policy.
About DigitalSuggest
DigitalSuggest is a digital solutions company. The website is used to introduce the company, communicate its areas of work, and allow visitors to contact us regarding potential projects, requirements or business enquiries.
Information We Collect
Information you provide
When you contact us through the website, we may collect information such as:
- Full name
- Business email address
- Phone number
- Company or business name
- Information about the problem, project or service you are enquiring about
- Any additional information you choose to include in your message
Technical / usage information
Depending on the tools and technologies enabled on the website, technical information may be collected automatically, such as browser type, device information, approximate location, IP address, pages viewed, referring pages and general usage information.
How We Use Information
We may use information we receive to:
- respond to enquiries and requests
- understand the business or project requirements you describe
- communicate with you about a potential engagement
- improve the website and user experience
- maintain website security and prevent misuse
- understand general website usage where analytics tools are enabled
- comply with applicable legal obligations
Legal Basis & Processing
We process personal information only for purposes that are permitted under applicable law. Depending on the circumstances, processing may be based on your request or consent, the need to take steps in response to your enquiry, legitimate business and security purposes where permitted, or other lawful grounds.
Contact Form
When you submit the DigitalSuggest contact form, the information you provide is used to review and respond to your enquiry.
Please do not submit sensitive personal information that is not necessary for your enquiry.
Live Chat & Communications
DigitalSuggest provides a live chat and direct enquiry option. When you communicate through our online live chat (powered by Tawk.to), information you submit is processed securely to provide immediate assistance and respond to your enquiry.
Cookies and Similar Technologies
DigitalSuggest may use cookies or similar technologies where required to operate the website, understand usage, remember preferences, improve performance, or support analytics.
The specific cookies or technologies used may change as the website evolves.
Where consent is required by applicable law, the relevant controls will be provided before non-essential technologies are used. At the current stage of the website, we may not use non-essential tracking technologies. This section will be updated as additional technologies are introduced.
Third-Party Services
The website may rely on third-party providers for services such as hosting, analytics, form processing, communications, security, fonts, or other technical functionality.
Where such providers process personal information on our behalf, they may have access only to information necessary to provide their services, subject to applicable contractual, technical or legal requirements.
Data Sharing
We do not share personal information simply because it is available to us.
Information may be shared where necessary to:
- provide or operate website functionality
- respond to your enquiry
- use trusted service providers
- protect the website, users, or our legal interests
- comply with legal obligations or lawful requests
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain relevant business records, resolve disputes, enforce agreements, or comply with legal obligations.
Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
However, no method of transmission or storage can be guaranteed to be completely secure.
Your Rights and Choices
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including the ability to request access to, correction of, deletion of, or other appropriate action concerning your information.
You may also have rights relating to consent and withdrawal of consent where consent is the basis for processing.
India / DPDP Framework
DigitalSuggest is mindful of India's data-protection framework, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as applicable to the organization and the relevant processing activities.
Children
This website is intended for a general business audience and is not directed specifically to children.
Please do not submit personal information belonging to a child unless you are authorized to do so.
External Links
The website may contain links to third-party websites or services. DigitalSuggest is not responsible for the privacy practices of external websites.
We recommend reviewing the privacy policy of any third-party service you choose to use.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes to the website, our practices, legal requirements, or the services we use.
The updated version will be published on this page with a revised 'Last updated' date.
Contact
Questions about privacy?
You can contact DigitalSuggest regarding this Privacy Policy or the handling of information submitted through the website: